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Social Media Specialist

HELP OUR CLIENTS TO IMPROVE THEIR ONLINE PRESENCE.


We are looking for a dynamic Social Media Specialist with agency experience to join our team at Surge Marketing. You will be responsible for managing social media accounts for a variety of clients, working alongside our wider marketing team to create and execute successful social media strategies. You will be working with various social media platforms including Facebook, Instagram, TikTok, LinkedIn, Twitter and Pinterest.

Negotiable salary depending on experience

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ABOUT SURGE

Surge is home to a full-service agency, with a close-knit, dedicated team specialising heavily in all things digital marketing for businesses that seek real results. We put our people first, which is what has allowed us to journey on in our vision to become an ever-evolving agency.

We love Instagram addicts, good Spotify DJ's, gym-goers, foodies, creative coders, social fanatics with a passion for anything. As long as you have that enthusiasm and willingness to learn, we're looking forward to hearing from you.

RESPONSIBILITIES & DUTIES:

  • Audit social accounts to identify areas for improvement

  • Work alongside the wider marketing team to deliver full-service digital marketing strategies for clients

  • Liaise with clients to ensure recommendations are implemented successfully

  • Build and maintain strong client relationships

  • Create and execute social media strategies to improve clients' online presence

  • Working across multiple social platforms including Facebook, Instagram, TikTok, LinkedIn, Twitter & Pinterest.

  • Creation of both organic and paid social campaigns.

  • Produce timely and informative performance reports for clients

  • Conduct competitor analysis and insights.

  • Create graphics on Canva or similar software.

  • Work alongside the wider marketing team to deliver full service digital marketing strategies for our clients.

  • Build and nurture relationships with clients

  • Create and execute content marketing strategies to help our clients improve their online presence

  • Support in the management of Surge’s own digital marketing strategy

  • Maintain the production of detailed monthly reporting documents to monitor and communicate marketing performance.

REQUIREMENTS:

  • Excellent written & communication skills

  • Demonstrable experience in search traffic growth from a current/previous position

  • Good working knowledge of Facebook Pixel

  • Experience in reporting back to clients, making recommendations for improvements, and providing rationale behind those recommendations

  • Willingness to learn about other areas in the marketing mix and how digital fits together

  • Understanding of best practice International social media strategies and implementation

  • High standard of client managment 

  • Knowledge of other marketing activities that impact overall campaign performance

  • Experience using Canva

  • Good understanding of Google Analytics

  • Experience using various social platforms and paid advertising

  • Experience working with E-Commerce accounts.

STAFF EXPERIENCES

"Working at Surge allows you to take the reins on your own path, and you're encouraged to develop skills and follow paths that you're passionate about whilst working with a variety of industries. Every day is different."